Dear Valued Customer,
The past year has been unprecedented in so many ways. From the changes we have faced in our personal lives to the dramatic impact Covid-19 has had on business operations. We continue to face significant challenges with logistics, material availability, and pricing.
The raw material supply chain continues to be impacted by a significant gap between demand and availability as well as drastic logistical delays. Through the first half of 2021 our overall costs have increased dramatically. Due to this volatility, we are forced to pass along a 20% price increase beginning August 1, 2021. This is our first price increase since the inception of the company in 2013.
Despite these challenges, Troll-master Inc. remains customer focused and is committed to serve you with excellence as we continue to work hard to stay ahead of any supply interruptions.
Please rest assured that we will continue to closely monitor material and logistics fluctuations as well as seasonal demand, and we are hopeful the market will stabilize in the near future. We are working diligently to ensure that all our products are in stock and are readily available to you.
Please feel free to reach out to us with any questions or concerns you may have.